PURE & NATURAL GOODNESS

Healthy Fruit Essentials

FAQ(Frequently Asked Questions)

What is your refund policy?

If you receive damaged or spoiled fruits, request a refund or replacement within 24 hours of delivery.

What payment methods do you accept?

We accept major debit/credit cards, UPI, net banking, and popular digital wallets for easy and safe checkout.

How long does shipping take?

Orders are usually delivered within 1–2 business days, depending on your location and order time.

Is my payment secure on your website?

Yes, all payments are processed through secure and encrypted payment gateways to protect your personal and payment details.

How can I track my order?

Once your order is shipped, you will receive a tracking link via email or SMS to follow your delivery status.

Where do you source your fruits from?

We source our fruits from trusted local farms and premium growers to ensure fresh, high-quality produce every day.

How fresh are the fruits when delivered?

Our fruits are handpicked and packed daily to maintain freshness and natural taste during delivery.

Do you offer same-day or next-day delivery?

Yes, we offer same-day and next-day delivery in selected areas, depending on availability and order time.

What if I receive damaged or spoiled fruits?

If you receive damaged or spoiled fruits, contact us within 24 hours. We will arrange a replacement or refund.